Help Center

We've collected the most common questions we get asked and placed them here! If you don't find the answer you were looking for, don't hesitate to contact us using the form below or on social media.

Do you have a trading group chat?

YES! We are the most active in our Discord Server. Please register to see our multiple offers. The dojo membership gives you full access to our Discord channel where you'll be able to learn, chat, and trade with other like-minded people and mentors (+ included access to our proprietary trading indicators).

What is Discord?

Discord is an instant messaging (+VoIP) platform designed for creating communities. Members communicate sharing voice calls, video calls, text messages, media and files in our server. Discord runs on Windows, macOS, Android, iOS, Linux, and in web browsers. Create your account here: https://discordapp.com/

Do you post calls or are there discussion groups?

We actually do both. We have separate sections for discussion in all market corners ( Crypto, Margin, Stocks, FX and Equities, Options, …). They also each have their relative posting sections where Admins post their trades.

I work a lot every day and I don't have enough time to read through walls text and catch up. Do you post trade setups?

We always post our trades and there are several a day. There’s always a market somewhere that allows for good trades and we’re very active in that regard. We’ll post where we enter, stop, take profit the chart and even a reason analysis if it goes beyond the scope of the chart.

Are you active in all timezones?

We are most active in the EST timezone as well as CET but our team is passionate and available so there might be a few periods in the day where it’s quieter but we’re online for the better part of the day.

Signals are nice and all but I want to learn how to trade on my own. Is this something you offer?

An emphatic YES! There is nothing more rewarding than seeing one of our traders go from neophyte to killing it in the market. To that end, we offer Mindset Education, Live Trading Sessions, Concept Seminars and Educational Material and Tools to name a few. One of the core concepts of the Dojo is : We're always willing to give a fish but would rather show you how...

Do you personally profit if I follow the signals that are suggested?

Absolutely NOT! We trade high volume assets and big cap mostly. The move will happen with or without us and will go up or down regardless of our actions. We are merely speculating based on our fundamental research and technical analysis.

How much money do you recommend to start with?

We recommend our members to practice with a paper trading account. Many of our members start with amount lower than $1,500.

I've never been good at math. Is this going to be a problem?

Being good at math is absolutely not required to be successful at trading. The purpose of our training is precisely to explain the concepts clearly and simply.

How do I get access to the group?

Clic on the 'Register' button to purchase a subscription and become a member, you will instantly receive a link inviting you to our Discord server.

What payment methods do you accept?

We accept credit card payments via Stripe (VISA, MasterCard, Amex, Discover) and ApplePay (for Apple devices using Safari browser). We also accept cryptocurrency payments (Bitcoin / Ethereum / USDC).

Do you offer discounts for longer term memberships?

Absolutely! If you have a look at our pricing you will see that our memberships become cheaper the longer the term is, you can save up to 35% on a yearly membership.

Do I need to pay you each time my membership term expires?

Only if you chose to pay using a cryptocurrency (Bitcoin or Ethereum). If you decide to subscribe using a credit card, you will be automatically charged at the end of each membership payment term.

How do I manage my membership or cancel my subscription?

Sign In to access your account and manage your membership. You can cancel your subscription from your account.

I’m having an issue with my account

You can contact us using the form at the bottom of this page if you need support.

Where can I read about your terms and conditions?

You can read our terms of use at this address: https://trading-dojo.com/terms-and-conditions/

What is your refund policy?

Upon subscription, you will receive access to techniques, proprietary tools and knowledge resources. Thus, we do not offer refunds. However, you can cancel your membership at anytime.

Disclaimer

The Trading dōjō does not share investment advices. Please don’t invest more than you can afford to lose and understand that trading carries risk and that there are no guarantees. You should not engage in trading unless you fully understand the nature of the transactions you are entering into and the extent of your exposure to loss. If you do not fully understand these risks you must seek independent advice from your financial advisor. By subscribing to our service, you accept that you have read and understood this disclaimer and are fully responsible for every single trade you make. Opinions and trades shared on our server are solely our own, and we advise everyone to know the risks involved with trading stocks, cryptocurrencies, derivatives products such as options and futures, and penny stocks. These types of investments are speculative and trading them involve substantial risk of loss and is not suitable for everyone. We are in no way guaranteeing success on our trades. We encourage all our members to do their own research prior to making a trade, and make sure to know all the risks involved.

Agreement

The Trading dōjō (hereafter the dōjō) and all communications with the dōjō and its agents is solely for educational and entertainment purposes. The dojo is not, nor does it claim to be, a broker-dealer, investment, financial, or tax advisor. The dōjō does not recommend the purchase of any specific securities nor guarantee and/or promises a particular outcome. You understand and acknowledge there is a high risk involved in trading stocks, cryptocurrencies, options, futures, and penny stocks. As stated in the disclaimer, the dōjō encourages you to consult with a licensed professional prior to making any investment. You acknowledge that you are solely responsible for doing your own research prior to making your decision to purchase the securities and you assume all responsibility as to the outcome of your investment decision. Do not trade with any money you cannot afford to lose. The dōjō does not assume any responsibility or liability for your trading and investment decisions and/or results. You agree to release, indemnify and hold harmless the dōjō and all of its agents and employees from and against all claims, damages, losses, expenses and liabilities, including reasonable attorney’s fees and expenses in case it is necessary to file an action as a result of possible losses from such investments. All sales are final. Upon signing up for the membership you will be billed until your subscription is cancelled. You need to cancel your subscriptions prior to the next billing cycle and/or monthly charge. Subscriptions cancelled mid cycle will not entitle you to a prorated refund.

Safety

We are dedicated to the integrity and quality of our service. By joining the Trading dōjō discord server, you are agreeing to follow the rules below. Any violation of these will result in an immediate cancellation of your non-refundable membership. – 1. Be respectful and mindful of others. No personal attacks of any kind. – 2. Zero Tolerance for: a. Sexism, Racism, Discrimination, Witch hunting; b. Illegal discussions (i.e. Tax Evasion); c. Pump and Dumps; d. Doxing or any type of social engineering towards another member. – 3. You are solely responsible for your trades. Do your own research and act responsibly. – 4. No guarantees are given or implied. – 5. No self promoting or selling products of any kind without admin permission. – 6. You cannot ask anyone for money or to trade on your behalf. – 7. Posting NSFW comments and images.